Order Processing
Effective Date:
13 January 2026
At BrooMax, a product of FluxOsmic Tech Private Limited, we are committed to ensuring reliable and timely delivery of automotive products for our B2B customers. This Shipping Policy outlines how orders are processed, shipped, and delivered through our platform.
All orders placed on BrooMax are processed after successful payment confirmation or credit approval. Order processing timelines may vary depending on product availability, supplier confirmation, and operational requirements.
Orders are typically processed within 1–2 business days, excluding weekends and public holidays.
Shipping Coverage
We currently ship across Bihar through trusted third-party logistics partners. Delivery availability may vary based on location, supplier coverage, and courier serviceability.
For certain remote or restricted areas, additional delivery time may be required.
Estimated Delivery Timelines
Estimated delivery timelines are shared at the time of order confirmation and may vary depending on:
Supplier dispatch timelines
Delivery location
Logistics partner performance
Force majeure events
While we strive to meet estimated timelines, delays may occur due to circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed during checkout or communicated at the time of order confirmation.
Shipping costs may vary based on:
Order size and weight
Delivery location
Supplier-specific shipping terms
Order Tracking
Once an order is dispatched, tracking details will be shared via email, SMS, or through your BrooMax account dashboard, where available.
Delivery Confirmation
Orders are considered successfully delivered once acknowledged at the delivery address provided during checkout. Please ensure that delivery details are accurate and that an authorized representative is available to receive the shipment.
Damaged & Missing Shipments
If you receive a shipment that is damaged, incomplete, or incorrect, you must notify BrooMax within 48 hours of delivery. Claims raised beyond this period may not be eligible for resolution.
Supporting evidence such as photos or delivery documentation may be required for verification.
Failed & Delayed Deliveries
In case of failed delivery attempts due to incorrect address, unavailability of the recipient, or refusal to accept delivery, re-shipping charges may apply.
BrooMax is not liable for delays caused by third-party logistics providers, natural events, strikes, or regulatory restrictions.
Changes To This Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page along with a revised effective date.
Contact Us
For any shipping-related queries or assistance, please contact:
BrooMax Support Team