Information We Collect
Effective Date:
02 January 2025
Welcome to BrooMax, a product of FluxOsmic Tech Private Limited, a tech-enabled commerce platform for automotive parts and accessories. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data across our online and offline operations.
Personal Information
We may collect personal information in the following ways:
Transaction Information
This includes order history, payment details, billing information, and delivery addresses related to transactions conducted on the platform.
Communication Information
Records of communication with us, including customer support queries, emails, and phone interactions.
Non-Personal Information
We also collect non-identifiable information, including:
Usage Data
Information such as IP address, browser type, device information, pages visited, and access times to help improve platform performance.
Cookies and Tracking Technologies
Cookies and similar technologies are used to enhance user experience, analyze traffic, and improve functionality.
How We Use Your Information?
We use collected information to:
Provide, operate, and improve our services
Facilitate transactions and manage user accounts
Process payments and orders securely
Communicate updates, offers, and respond to inquiries
Monitor, prevent, and detect fraud or security issues
How We Share Your Information?
We do not sell or rent your personal data. Information may be shared only in the following cases:
With Service Providers
Trusted third-party vendors such as payment gateways, logistics partners, and technology providers who assist in platform operations.
For Legal Compliance
When required by law, regulation, or legal process.
With Business Partners
For joint offerings or marketing initiatives, only with your explicit consent.
Data Security
We implement industry-standard security measures including encryption, secure servers, access controls, and firewalls to protect your information against unauthorized access, misuse, or loss.
Your Rights and Choices
You have the right to:
Access and Update Information
Review and update your personal data through your account settings.
Opt-Out of Communications
Unsubscribe from promotional communications at any time.
Request Data Deletion
Request deletion of your personal data, subject to applicable legal and contractual obligations.
Cookies and Tracking Technologies
Cookies help us personalize your experience and analyze site performance. You can manage or disable cookies through your browser settings, though some features may be affected.
Offline Operations
For offline interactions and operations, we follow the same data protection standards. Offline data is stored securely and handled in accordance with this Privacy Policy.
Children's Privacy
BrooMax is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such data is identified, it will be promptly deleted.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or data practices, please contact:
BrooMax Support Team
📧 hello@broomax.com